| A family owned company, Via Natura
is a major tour operator, cruise company and travel agency in Ecuador
and the Galapagos Islands since 1993. The company has a full fledge
mainland operation and operates directly on the islands with the
Monserrat Yacht. In addition it commercializes the Catamaran Millennium
under a representation contract.
Mission Statement
Our mission is to achieve customer satisfaction
through our distinctive philosophy of tailored-made tours and personalized
service. We thrive to offer high quality travel products and services
that will accommodate to our customer needs and budgets. Via Natura
is committed with the preservation of Ecuador’s rich ecosystem
and with the development of its people, hence, its participation
in non-profit organizations and foundations.
Our Management:
Via Natura’s service quality is guaranteed
by its management, which includes:
Hernando Velasquez, President. Ex-councilman of
the city of Quito and a founder of Quito’s Tourism Commission.
Also, former General Manager in the hotel industry for more than
a decade.
Lupe Delgado, Sales and Quality Manager. Former
National Director of Tourism of Ecuador and also a former Sales
Manager in the hotel industry for over a decade.
Esteban Velásquez, General Manager. Previously
the Marketing Manager of Via Natura, Esteban is an American school
graduate of Economics and International Relations. He has had experience
in marketing management in several American companies.
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